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Privacy Policy

Legal notice

At RadiantPhi, we value and respect the privacy of our users, customers, and visitors. This Privacy Policy explains how we collect, use, protect, and share the personal information you provide when using our website and services.

1. Information we collect

We may collect the following types of data:

  • Personal data provided directly: name, email address, phone number, shipping or billing address, payment information.

  • Browsing data: IP address, browser type, pages visited, time spent, cookies and similar technologies.

  • Transaction data: purchase history, payment methods, services requested.

  • Support data: messages sent via contact forms or email.

2. Use of information

The information collected is used for:

  • Process and manage orders and payments.

  • Provide customer support and answer inquiries.

  • Personalize the browsing experience and recommend products.

  • Send commercial or informational communications (when consent exists).

  • Comply with legal and regulatory obligations.


3. Data protection

We implement technical and organizational measures to protect your information against loss, unauthorized access, alteration, or improper disclosure. All sensitive information is transmitted using SSL encryption and is only accessed by authorized personnel.

4. Data sharing

We only share your data with:

  • Service providers: payment gateways, logistics, web hosting, email marketing systems.

  • Competent authorities: when required by law.

We never sell your data to third parties.

5. User Rights

You have the right to:

  • Access, rectify, update or delete your personal data.

  • Withdraw your consent at any time.

  • Limit the use of your data or request its portability.

You can exercise these rights by writing to: privacy@radiantphi.com

6. Use of cookies

Our site uses cookies to improve your browsing experience, analyze traffic, and remember your preferences. You can accept, reject, or configure cookies through your browser settings.

7. International Transfers

Your data may be stored on servers located outside your country of residence. In these cases, we ensure an adequate level of protection in accordance with applicable regulations.

8. Privacy of minors

Our products and services are not directed at individuals under the age of 18. We do not intentionally collect personal information from minors.

9. Changes to the Privacy Policy

We may update this policy at any time. Any changes will be posted on this page with the date of the last update. We recommend that you review it periodically.

10. Contact

If you have any questions about this Privacy Policy or the handling of your data, you can contact us at:

privacy@radiantphi.com

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